sales support coordinator in vancouver

job type
$ 44,000 per year
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job details

vancouver, british columbia
job category
Contact Centre and Customer Care
job type
$ 44,000 per year
reference number
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job description

Looking for a new job opportunity based in Downtown Vancouver? If so, we are currently looking for a Sales Support Coordinator to start ASAP. If you have a background in customer service & sales then we want to hear from you. This is a long term opportunity with a great employer.

The main responsibilities for this role is to provide support to the outside sales team by directing sales activities to the correct person. You will also be responsible for providing quotes and rates to new and existing clients.

Other duties include:

- Prepares rate quotations and coordinates with the Trade Management and Sales Steering Department for
requests for quotes (RFQ’s) and new service contract proposals
- Prepares bid packages as required
- Communicates with Sales Execution to disseminate service information, market developments and
competition activities
- Follows up on account quotes and on-boarding of accounts in conjunction with all respective department
- Resolves escalated customer issues related to invoicing, contract disputes, and operational moves
- Monitors account performance
- Communicates with Key customers to ensure satisfaction with service is maintained
- Identifies potential for new business and secures target accounts
- Uses maps, atlases and other geographic reference materials. Knows where nearest ports and terminals are to
customers or can use references to find that information. Knows best mode of transportation for ground
transport between customer and terminals.

- Based in Downtown Vancouver
- ASAP Start Date
- Excellent Compensation
- Fun and Social Work Environment
- Transit Accessible
- Long term role

- Understands most shipping terms; countries, carriers, ports and terminals is an asset
- Strong computer skills including MS Office
- Excellent communication skills both written and verbal
- Professional and friendly approach
- Work well as part of a team
- Experience in shipping/logistics/maritime is advantageous
- Excellent customer service skills
- Work well under pressure and can meet deadlines
- Detail orientated

If this sounds like a great fit for you please send your resume to and

We appreciate all applicants, however only shortlisted candidates will be contacted.

Thank you


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.