service availability reps unilingual i 27340 in london

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job details

london, ontario
job category
Finance and Accounting
job type
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job description

Do you have two years of Customer service and Call Centre experiences? If so, we have the perfect opportunity for you!

We are currently recruiting for Service Availability Reps for a 2 years contract with a top 5 bank in London. This role has a potential to convert to a permanent opportunity!

Pay rate: $17.50//hr
Hours: 24/7/365 Rotating shift

As a Service Availability Reps, your responsibilities will include, but not be limited to:
-Responding to a variety of inbound customer calls/emails
-Ensuring accurate and detailed problem documentation/ticketing
-Providing timely escalation and follow-up with support groups and customers
-Identifying and escalating wide-impact or potential wide-impact outages
-Identifying trends and opportunities for improvement as well as provide ongoing feedback

- Work of a leading bank in Canada
- Foot in the door opportunity to gain banking experience
- Earn a competitive pay rate
- High potential for contract extension or converting to permanent

Qualifications / Skills / Experience:
- Excellent communication skills
-2 years of call center experinces
-2 years of customer service

* Clear credit and criminal check requried *

Interested in this position? Apply online today!

Qualified candidates will be contacted.


Phone Number:
Fax Number:

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.