summary

remote all over greece
€1,500 per month
permanent

job category
other

job details

The Danish Customer Support Specialist is responsible for supporting customers in Denmark & deliver superior customer satisfaction on fleet, asset and mobile workforce management solutions. This position requires strong communication skills as you will analyze the customers’ issues, refer to the appropriate resource material or consult other experts and provide the appropriate solution.

The team is enthusiastic with high ambitions and they are seeking a new member to to exploit their knowledge and development all together. If you are a native Danish speaker & you're looking your next opportunity in Athens, well, this is your chance!

...

key responsibilities
Your responsibilities as a Danish Customer Support Specialistwill be as follows:
- provide effectively end-user support & troubleshoot issues with urgency, analyse problems & provide solutions to every customer issue on their first contact
- reply to customers' needs by answering calls, email or live chat tools regarding issues or general inquiries
- update the internal database with all apropriate information & customer interaction
- represent all clients in a positive & professional matter
- enhance customer relations so as to build customer retention
experience
Previous experience in customer service is an asset.
skills
- High adaptability in dynamic working environments & rotating shifts (24/7)
- Strong communication skills, both written and verbal
- Client-centric mindset
- Ability to articulate technical issues
- Team player with a positive attitude and the drive to go above and beyond to achieve success
qualifications
- native level in Danish
- excellent level of English
- PC literacy
- Salesforce.com experience would be a plus

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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danish customer support specialist.

job details

key responsibilities

experience

skills

qualifications

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

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romanian customer care advisor - remote

ukrainian customer service agent

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