deskside support - trade floor support in hong kong

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job details

hong kong
job category
information technology
job type
working hours
reference number
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job description

about the company.

My client is one of the world’s largest global investment banks in the world with offices with 1600 branches worldwide and serving 13 million people around the world.

about the job.

  • Deliver first and second level technology support service to users in APAC.
  • Define and implement technical solutions that support business needs
  • Work closely with the line manager / team lead in the continuously improvement of IT service operations and processes.
  • Assist or undertake IT project implementation work as required.
  • Assist in maintaining IT infrastructure as required.

skills & experiences required.

  • Experience in an Technology environment
  • Hands-on experience in PC hardware, Windows XP/Vista and office productivity software.
  • Experience in Windows 2003 Active Directory, Lotus Notes & Domino 7, Citrix Metaframe/XenApp, Veritas NetBackup, Symantec Altiris Deployment Solution
  • Solid knowledge in ITIL service management standards and best practice
  • Able to communicate fluently in English, Cantonese and Mandarin

Interested candidates can apply through the portal. Should you have any questions, please contact Ian Luong at 9389 3973 for more details. Kindly note that only shortlisted candidates will be contacted.