retail operation manager in hong kong

job type
HK$ 45,000 per month
apply now

job details

hong kong
job category
job type
working hours
HK$ 45,000 per month
5 years
reference number
apply now

job description

Retail Operations Manager APAC

Our client is a one of the world leading fashion labels and is looking for a high calibre to join the team to run the retail operations for Asia Pacific region..


  • Supervision of all aspects of store operation and communication, rollout corporate strategies and initiatives on stores levels.
  • Support the development and utilisation of business intelligence to enhance the customer experience and facilitate consistent representation of the brand across different markets and cultures
  • Responsible for ensuring the smooth running of the administrative/operational areas of the store.
  • Provide exemplary customer service, training of new initiatives and Standard Operating Procedure.
  • Develop and implement strategic plans for store projects that align with the overall company growth and direction.
  • Assess store’s interior and exterior, address repair, presentation and safety issues.
  • Work with management and store associates to focus on inventory accuracy and resolve inventory discrepancies.
  • Liaison with cleaning company and outside vendors performing work/maintenance in the store
  • develop and support store operations team members
  • Cultivate strong partnerships within departments including merchandising, marketing, VM, store project, planning and allocation, field leadership and other segments of the organisation


  • Bachelor’s Degree or equivalent experience.
  • At least 5-7 years of experience in retail operations, preferably in apparel company.
  • Great leadership, business acumen combined with strong influencing skills
  • Outstanding communication skills, commercial sense and result driven
  • Strong project and task management skills.
  • Ability to work well with all levels of management, build partnerships and direct teams
  • Highly organized and ability to adapt to quickly changing priorities
  • Able to travel frequently across APAC

For interested parties, please send your detailed resume together with current and expected salary or please contact Eugenia Tse @ 22323490. All personal data collected will be kept under strictly confidential and will be only used for recruitment purpose.