team leader - account management (travel) in hong kong

posted
job type
permanent
salary
HK$ 50,000 per month
apply now

job details

posted
location
hong kong
job category
sales
job type
permanent
salary
HK$ 50,000 per month
reference number
91M0123940_1533729705
apply now

job description

This global leading corporate travel management company is looking for a high calibre to join as the Team leader of Account management. Reporting to the Director for Asia, this role is to maintain and grow the key accounts, also coach and develop the team of Account managers.

Responsibilities

  • Provide leadership for the Hong Kong Account Management team
  • Driving financial results and KPI's of the team
  • Coach and develop the team of account managers
  • Ensure clients ‘needs on products and services being fulfilled, including air, hotel, car, transportation, other VIP services etc
  • Promote and upsell value added services including expense management solutions, reporting, payment solutions, hotel programs, online technology, insurance programs and event management
  • Develop and execute business plan detailing objectives, strategies and measurable targets for savings
  • Drive common service delivery to the client with agreed Service Level Agreements and ensure an effective feedback/complaints management process is in place

Requirements

  • At least 5 years in corporate account management position in the services sector dealing MNC clients
  • Team leading experience in services sector
  • Demonstrated track record of achieving revenue growth
  • Good communication skills in English

Interested parties, please kindly click "Apply" to complete the application process. You can also contact Maggie Chong - maggie.chong@randstad.com.hk for confidential discussion.