change coordinator in budapest

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job details

job category
IT / telekom
job type
reference number
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job description

Cégleírás / Organisation/Department

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for a Change Coordinator.

Pozíció leírása / Job description

- Ensure all change management activities are delivered in a quality and timely manner
- Attend various customer CAB calls representing the company
- Liaise with Project, Design and Operation teams to ensure changes are fit for purpose
- Provide a single point of contact / interface for the client for CM
- Customer liaison at a Senior level (Head of)
- To work closely with the Design, Operations and Service teams to ensure good relations and thus maximum co−operation
- To gain a clear understanding of the customer’s business and communication needs and priorities
- Act in a totally professional and responsible manner at all times and be an ambassador for the company

Elvárások / Requirements

- Ability to meet the customers’ needs in line with the business requirements
- Working with a cooperative and positive attitude in a group settings to achieve common goals
- The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
- Taking the responsibility and takes care of the consequences of making a decision
- Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation

Professional skills:

- Experience in a service support function
- ITIL foundation certified is an advantage
- Experience in a cange management or related (Incident, Problem, Project) function is an advantage

Language skills:

English on a fluent level

Amit kínálunk / Offer

- Inspiring new challenges

- Employee and Family Friendly Workplace

- Opportunity to work from Home

- Supportive team culture

- Competitive salary and benefit package

- Professional development programs, trainings and educational support

Kapcsolattartó / Applications

Ildikó Rác
+36 30 981 0054