english and german speaking analyst in debrecen

posted
job type
permanent
apply now

job details

posted
location
debrecen, hajdú-bihar
job category
ügyfélszolgálat
job type
permanent
reference number
132210
apply now

job description



Pozíció leírása / Job description

- Responding to reservations assistance & technical support requests from customers
- Creating update or closing helpdesk tickets as required
- Providing first-line support for customers
- Maintaining databases related to support process
- Participating in video conferences as needed to ensure connectivity and quality assurance
- Intervening in video conferences as necessary to address in-call technical support issues


Elvárások / Requirements

- Fluent in Hungarian, German AND English
- To be able to manage service processes
- Excellent multitasking skills
- Customer oriented attitude
- Relevant work experience is an advantage
- Willing to work in shifts

Amit kínálunk / Offer

- Excellent opportunity to work for a strong, multinational company
- Attractive salary and compensation package
- Internationally oriented working environment in a strongly expanding company
- Training and development possibilities

Kapcsolattartó / Applications

Ágnes Iván
+36 30 597 8944
agnes.ivan@randstad.hu