german it helpdesk agent in budapest in Budapest

Budapest, Budapest
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job description

Cégleírás / Organisation/Department

Our client is a world leading multinational company which is looking for new members in IT help Desk positions.

Pozíció leírása / Job description

-Responsible for screening, referring and diagnosing internal inquires and work requests. Performs troubleshooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications.

-Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures). Basic understanding of content area of function.

-Follows defined procedures. Proposes and implements solutions to routine problems with direction from supervisor. Refers atypical problems to others.

Elvárások / Requirements

-Education: high school diploma or equivalent or university degree.

-Required skills: Advanced Level of French/German and English – reading, writing, comprehension.

-Basic knowledge of IT.

Kapcsolattartó / Applications

Nikolett Horváth
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