german speaking service request analyst in budapest

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job description

Cégleírás / Organisation/Department

Our partner is one of the leading telecommunication companies, operating a Shared Service Center in Budapest.

Pozíció leírása / Job description

- Creating order forms with different pricing tools
- Manage the orders in different systems
- Have regular calls with the stakeholders and fulfill adhoc requests
- Keep contact with vendors and suppliers
- Continous co-opearation with other teams
- Work against strong SLAs and create regular reports

Elvárások / Requirements

- Fluent English and German speaker
- Excellent commercial understanding, communication and problem solving skills
- Great team player
- Good knowledge of MS Office Applications
- Customer facing attitude
- Bachelor degree or 2+ years relevant working experience in SSC/Customer Service environment

Amit kínálunk / Offer

- Inspiring working team and continuous improvement -
- Professional and career development programs
- Competitive salary and benefit package
- Employee and family friendly workplace – Opportunity to work from Home

Kapcsolattartó / Applications

Nikolett Horváth