italian or spanish speaking it helpdesk agent in budapest

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job description

Cégleírás / Organisation/Department

Our client is one of the world's leading providers of independent Information and Communication Technology solutions and services with approximately 22,000 employees in over 30 countries. They established a Global Service Centre in Budapest, offering remote managed ICT services and support to the EMEA subsidiaries of the company.

Pozíció leírása / Job description

The primary task is to provide support on level 1st to the subsidiaries
requiring the ability to work with applications/systems, to analyze, diagnose and resolve problems, which may range from very straightforward, problems through to highly complex issues.
Jobholders are required to provide a high degree of client satisfaction, advice, troubleshoot or give creative and accurate solutions for complex inquiries. Role responsibility and leadership depend on your know how and working experience.

Elvárások / Requirements

° good knowledge of English and Italian or Spanish
° previous experience in helpdesk is advantage
° IT knowledge on user level
° customer focus
° initiative
° teamwork
° good communication skills
° focus on results

Amit kínálunk / Offer

° competitive salary
° young and dynamic team
° professional working environment
° developing possibilities in the field of IT

Kapcsolattartó / Applications

Lídia Herkely