polish and english speaking customer service advisor in budapest

posted
job type
permanent
apply now

job details

posted
location
budapest
job category
ügyfélszolgálat
job type
permanent
reference number
131228
apply now

job description

Cégleírás / Organisation/Department

Join our multinational partner to win the customer journey competition, and be the one whom the customers like the most. We are looking for a multilingual Customer Service Advisor to join the Eastern Europe team, providing support for their client in the automotive industry.



Pozíció leírása / Job description

Your tasks will be:
- managing customer service back office activities
- providing support to customers and dealer network
- processing and analyzing customer complaints registered by front office agents involving experts if necessary
- make judgments based on company policies and communicate them to dealers/customers
- as a mid-senior team member taking charge of additional tasks related to communication and coordination within the team
- deliver service according to policies and procedures


Elvárások / Requirements

Skills and experience:
- 1 year customer service experience
- Analytical spirit and customer focus
- Also top-notch communication skills
- technical sense and very good knowledge of MS Office applications
- it wouldn't hurt if you were interested in the automotive sector :)

Excellent language skills:
- native, near-native Polish (oral and written) is a MUST
- upper-intermediate English (oral and written)

Amit kínálunk / Offer

- participation in global projects
- work in a young and dynamic team
- competitive salary + performance bonus
- travel cost reimbursement
- high standard working conditions
- friendly, open and multicultural atmosphere

Kapcsolattartó / Applications

Zsombor Cseh