operations manager in Mumbai

Mumbai, Maharashtra
job type
reference number
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job description

?Job Summary: Project planning, monitoring and reports management and improve the operational
systems, processes and policies in support of organizations mission.
Key Responsibilities: Typical deliverables are:
� Prepare reports and maintain records of work accomplishments and administrative
information, as required.
� Oversee the successful implementation of Projects assigned.
� Develop and implement methods to track, measure and communicate knowledge-sharing
success and business value.
� Ability to conduct various types of audits and identify improvementopportunities.
� Monitor the process performance on day to day basis and define corrective & preventive
� Co-ordinate with US (SMs, RCMs) and India (Content, portal, instructor, training) teams
for timely execution
� Monitor sessions and resolve any technical problems that may arise duringsessions.
� Develop Strong Process Knowledge.
� Formatting/managing content

?My Client is a 6-year young dynamic US based company that has

Client Introduction
?My Client is a 6-year young dynamic US based company that has

revolutionized the way K12 education is delivered beyond classrooms in US. The company has

established itself in this B2B segment in the US and has embarked on a global growth journey.




?3+ yrs of experience

� Bachelor�s degree, candidates from Tier I institutes would be preferred
� Experience working in operations profile
� Willingness to work in nightshift
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