general manager, operations in Kuala Lumpur

Kuala Lumpur, Wilayah Persekutuan
job type
RM 18,000 per month
reference number
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job description

The Company

Client is a wholly owned subsidiary of one of Australia's largest and most successful financial service providers, provides support services to its parent firm.

The Role

Client is seeking a person to lead the Kuala Lumpur office and this role reports directly to the CEO. Candidate must have experience overseeing the operations and administration of a company. Candidate will enjoy working in a busy, focused yet supportive and fun team. Strong communication skills, achievement orientation and self-discipline will be essential to achieve results.


  • Lead and manage 45 strong team of staff including overseeing team leads in various functions including IT Development, Testing, IT Infrastructure Management, Back Office Operations and Customer Service
  • Plan, develop and implement strategies for operational management and development
  • Monitor, measure and report on operational issues, opportunities, development plans and achievements
  • Capacity planning and resource allocation to meet organizational performance plans
  • Mentor team leads and assist with career development
  • Liaise with other departments in Australia and external parties in Malaysia.
  • Coordinate the financial and accounting aspect of the company with the outsourced accountants and providing the key local contact for the Group CFO
  • Lead the local operations function including transitioning further operations roles from Australia to Malaysia

Skills & Experience

  • A recognized Degree in Business/ Accounting/ Finance/ Management or relevant professional qualifications
  • Minimum 8 years relevant experience at managerial level
  • Strong understanding of processes and methods in particular in back office operations in the stockbroking or wealth management industries
  • Strong leadership and staff management skills
  • Experience in performance management
  • Team player with strong analytical and problem solving skills
  • Excellent written and verbal communication skills in English

Culture & Benefits

Successful candidates can expect an attractive and competitive remuneration package based on qualifications and experience together with other benefits alongside with career advancement opportunities which shall commensurate with efforts and contributions.

To Apply

To apply online please click the 'Apply' button below. For a confidential discussion about this role, please contact Jay Kumari at +603 2036 7570


back office operations, stockbroking, wealth management, staff management, finance, human resources, customer service
apply now