relationship manager, business banking in kuala lumpur

posted
job type
permanent
salary
RM 96,000 per year
apply now

job details

posted
location
kuala lumpur, wilayah persekutuan
job category
banking & financial services
job type
permanent
working hours
Full-Time
salary
RM 96,000 per year
experience
5 years
reference number
91M0127050_1540437164
phone
60320366638
apply now

job description

Responsibilities

  • Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers
  • Ensure proactive and aggressive relationship building/customer contact plans and pipeline management for both existing and new customers, to deepen penetration for customer wallet
  • Generate quality assets through the use of appropriate risk management tools, priced appropriately for risk and ensure superior returns within customers risk appetite
  • Structure credit facilities to ensure optimum balance between customer and the bank's interests while remaining within the bounds of prudent banking
  • Identify opportunities to cross-sell group product and services as appropriate and ensure this is concluded successfully for the bank and the customer
  • Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
  • Monitor their client portfolio regularly to ensure that the return is commensurate with the risk profile of the client. Take timely and proactive corrective action to mitigate potential losses and maximize profitability
  • Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for large corporate clients are contacted regularly.
  • Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with the bank
  • Lead, inspire and motivate junior colleagues to ensure a seamless relationship management service is delivered.

Requirements

  • Minimum of 5 years’ experience in managing commercial relationships with international needs
  • Proven ability in identifying and meeting customer needs through matching a broad range of products and services
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Ability to interact with business customers at all levels;
  • Good commercial lending acumen, in-depth risk assessment, trade finance experience
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders



skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree