customer service employee at philips eindhoven

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job details

eindhoven, noord-brabant
Administratief & Secretarieel
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Vacature omschrijving

JOB: For Philips we are looking for a Customer Service employee.In this temporary role, you have the opportunity to be part of a world class sustainability team where you can help Philips sales teams around the globe to respond to sustainability questions from customer hospitals. Are you passionate about customer service and sustainability? Are you a strong communicator and an organizer?

TASKS: You are responsible for
-Monitoring incoming requests for sustainability information from Philips sales-teams
-Track progress and escalate when necessary to ensure that questions are answered within the time limits of tenders /customer requirements
-Team-up with a network of engineers to collect answers
-Maintain a database of sustainability information for tenders
-Collect statistics on tenders that are being supported and report out on a quarterly basis

TEAM: Philips Sustainability Program is leading, which is amongst others recognized by the status of Industry Group leader in the Capital Goods category of the 2017 Dow Jones Sustainability Index (DJSI). Sustainability is an integral part of our company strategy. The Global Sustainability team for Philips consists of 30 professionals located in the Netherlands, China, and United States (U.S.). This role is part of the Access2Care, Sites and Markets group within the Global Sustainability team.

PROFILE: To succeed in this role, you should have the following skills and experience
-Customer service attitude / experience – responsive to customer needs
-Strong project management skills
-Strong communication and networking skills
-Proficient in working with all Microsoft Windows applications
-Fluent in English

OFFER: In return, we offer you
A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this role can open many doors for your long term career, in other areas in Philips or otherwise.

CONTACT: If you are interested but not ready to apply directly, give us a call!
If you know that you are the person that we are looking for than apply via the apply button and send your motivation and resume. Once we received your application we will screen and inform you if you will be contacted or if you have to wait for another great opportunity.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.


HBO / bachelor