customer-service employee in almere

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vacature details

almere, flevoland
tijdelijk met uitzicht op vast
0 jaar
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Du kan tale Dansk? Så leder vi efter dia! Snakker du Norsk? Så servi for dea! Talar du Svenska? Då söker vi du!

What are you going to do

As an Inbound Sales & Service Representative you provide service to our customers and try to exceed their expectations during each call. Sales and service of product via e-mail and inbound calls. You will lead the customer from the start of the cruise in the booking process through all additional services and desired additions. We offer flight, hotels, transfers and onboard services in addition, that will be handled by you. After you assist the customer there is a wrap-up process to finish your cases

Working hours are from Monday to Sunday from 8 am-20 pm and on Saturday from 9:30 till 17:30. The (paid) training (4 weeks) which will take place between 9 am – 5:30 pm from Monday to Friday


You get this from us

- € 13,- per hour (more when you do speak more required languages);

- Travel expenses will be reimbursed - 6 month contract with possibility to extend;

- Attractive incentives Flexibility in work schedule is required (minimum of 32 hours a week for at least 4 days a week);

- A super fun working environment with a 'relaxed atmosphere';

- Flexible working hours;

- 8% holiday allowance;

- 25 vacation days (based on a 40-hour working week).


Who are you

- You have a very good command of the Norwegian, Swedish, Danish language (near native, written and spoken) and the English language, Dutch is not required.

- You can relate to customers and you can use key sales techniques to realize sales results.

- You have excellent commercial and communicative skills

- For this vacancy you need a work permit and/or VISA Status for a minimum of one year Preferably you have experience in working at a call center and/or in a travel related industry.


Your working environment at Conduent

You get off the train in Almere and in a maximum of two minutes you are in the building where RCCL - which falls under Conduent - is located. On every floor of this building is another department, think of business, inbound, outbound, technical helpdesk, etc. A lot of customer service departments, where a range of sociable, cheerful, energetic colleagues work. You will work in a large, open space with a good atmosphere






Uiteraard staat deze vacature open voor zowel mannen als vrouwen.