customer service specialist italy in bergen op zoom

toegevoegd
dienstverband
tijdelijk met uitzicht op vast
solliciteer nu

vacature details

toegevoegd
standplaats
bergen op zoom, noord-brabant
vakgebied
Commercieel/ Verkoop/ Inkoop
dienstverband
tijdelijk met uitzicht op vast
werktijden
40
ervaring
0 jaar
referentie
74929
telefoon
0164293193
solliciteer nu

functieomschrijving

For SABIC Bergen op Zoom we are looking for a Customer Service Specialist Italy to work in the European Customer Service Center located in Bergen op Zoom in the Netherlands.



Job description:

- Manage the Order to Delivery process by helping customers with inquiries related to orders, deliveries, invoicing, claims, e-business services etc.

- Ensure timely resolution on customer issues.

- 'Own' the customer, and pro-actively provide support in service and logistics.

- Participate in projects optimizing CS processes and drive teams metrics that are directly linked to customer satisfaction.

- Next to customer interaction, the position requires daily contact with our sales organization and close co-operation with various departments in our headquarters in Bergen op Zoom as well as our logistics organizations and partners around Europe,



Requirements;

- At least a Bachelor degree or equivalent.

- Excellent Italian and English language skills

- Pro-active multitasking mindset

- Immune to stress

- Excellent Microsoft Office & computer skills

- SAP experience is a big plus



We're looking for a candidate who resides in the Netherlands, preferably close to Bergen op Zoom.



If you meet the above requirements, please send your English resume and motivational letter to sabicflexcenter.boz@sabic. Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

functie-eisen

WO / master