customer service representative in wellington

posted
job type
permanent
salary
NZ$ 45,000 per year
apply now

job details

posted
location
wellington
job category
call centre & customer service
job type
permanent
working hours
Full-Time
salary
NZ$ 45,000 per year
reference number
90M0371703_1548195844
phone
00 00
apply now

job description

Looking to develop your customer service skills in the finance sector? Open to continuous development and training? Work for a leading financial institutuon?

  • Fast paced customer service environment
  • Excellent salary + Benefits
  • Central Wellington location
  • No weekend work or hours after 6pm

The Company

Our client are a key player in the Australian NZ financial services market and are looking for highly skilled customer service representatives to join their team now. This organisation are going through rapid periods of growth and require a team of experienced agents to join them at this exciting time.

What’s in it for you

Working in the finance industry offers a multitude of opportunity but this particular organisation stands out above the rest, for example:

  • Development opportunities - train cross divisionally
  • Excellent salary
  • Career development
  • Central location
  • Passion for delivering to its customers

The Role

You will be handling various inquiries from our customers - everything from balance inquiries, complaint resolution, general branch inquiries & processing specific applications. This position is varied - no two days are the same but you will be able to build rapport with our key customers and ensure that they receive the best customer experience. This is a full time permanent role so you MUST have unrestricted rights to work in NZ.

About you

We are looking for complete commitment to our customers and for candidates who can maximise the customer experience. Ideally you will have:

  • Exposure to the banking sector
  • Advanced contact centre/customer service experience
  • Resilent
  • Solutions focused
  • Unrestricted working rights

Next steps

If interested in this role please contact Elizabeth on 04 471 6463 for a confidential discussion, email at elizabeth.taylor@randstad.co.nz or APPLY directly via this link.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

banking, finance, customer service, contact centre, call centre representative, customer service representative, insurance

educational requirements

Secondary School/High School