trades counter assistant - customer service in christchurch

job type
NZ$ 42,000 per year
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job details

christchurch, canterbury
job category
transport & logistics
job type
NZ$ 42,000 per year
reference number
apply now

job description

We are currently seeking a self-motivated, proactive and energetic team member to join a busy locally owned and operated business in Christchurch in the role of Customer Service and Warehouse assistant on a Trades Counter.

This position is a vital operational role, and is key to the on-going success of the company. With a strong reputation in the market and a loyal client base that’s been built off the back of a quality promise and strong levels of customer service delivery - you will be responsible for ensuring that every interaction with an external client is positive and that nothing is an issue.

The ideal applicant will be able to work under pressure, provide efficient service , and will like to have fun at work! There’s a school of thought that suggests happy staff members are contagious and we want to ensure that all clients feel happy when dealing with you too!

In this role, no two days will be the same- and we want someone who will go the extra mile, has a ‘can do’ attitude and is solution focused when faced with difficult queries. You will be working as part of a large trade’s team on the trade counter. This role includes being a customer service wiz, order processing, picking items for orders, quoting, pricing, and counter/ telephone support. The position does require heavy lifting of up to $25kgs, so you will need to be fit with no outstanding medical or physcial ailments which could be further impacted by physical activity.

The successful candidate will require the following personal attributes:

  • Self-Motivated with a willingness to learn
  • Friendly and helpful attitude
  • Team Player
  • Willing to go the extra mile as the rule, not the exception
  • Good level of computer literacy
  • Customer Service astute
  • High attention to detail
  • Exceptional communication skills
  • Problem solving skills
  • A OSH Licence is a benefit, but not a requirement.

The company culture is one that is inclusive and provides on-going support in order to be successful in your job. There are clear opportunities for progression in the business and you will be given every opportunity to create a long standing career within the company. The day to day environment is time-sensitive, and very active - but no one likes to be stressed, so there is a lot of banter and fun to get you through.

Working in the trades industry, you will be comfortable dealing with people from all backgrounds, and have a ‘thick skin’ when dealing with multiple personality types and their needs. If you have knowledge of, or experience working in a commercial trades business before, - you will have the competitive edge, however full training will be provided.

Please apply online today with your CV and Coverletter explaining why you are a good fit for the position.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service , Sales, Co-ordinatio, Warehousing, Trades

educational requirements

Secondary School/High School