contact centre representative ( hr ) with german in kraków

posted
job type
permanent
apply now

job details

posted
location
kraków, małopolskie
job category
human resources / zasoby ludzkie
job type
permanent
reference number
52455
apply now

job description

Sprichst du Deutsch?

Do you want to support the HR department?

Are you full of energy and ready to solve problems?

Do you have the pleasure of contacting people?

I have a job offer for you! Apply!


what we offer

  • Private medical health insurance
  • Multisport Card
  • Permanent contract
  • An individual training program
  • Social activities with a sufficient opportunity to get to know colleagues outside the office


your tasks

  • Providing telephone and email support for the employees of the company’s clients who contact customer service with questions about benefits and with more complex cases to get a  solution
  • Supporting customers by phone, e-mail, chat
  • Presenting the company's offer and caring for the company's name
  • Maintaining close relations with partners and customers

responsibilities

  • fluent German is a must
  • knowledge of English is required – (B2/C1 level)
  • highly client service and quality oriented mindset
  • excellent communication and interpersonal skills
  • adaptability - you can switch priorities quickly when things change and focus on new goals

Employment Agency - registry number 47