customer service representative - contact center in zabierzów

posted
job type
permanent
apply now

job details

posted
location
zabierzów, małopolskie
job category
obsługa klienta
job type
permanent
reference number
50563
apply now

job description

For an international company we are looking for a person for the position of Customer Service Representative with foreign European languages.

what we offer

  • Attractive salary
  • Benefit package including Sodexo package, private medical care, and life insurance
  • Numerous integration events

your tasks

  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of English and other European language
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers

responsibilities

• Knowledge of MS Office applications, especially Excel and PowerPoint is needed

• First working experience will be a huge asset for us

• Supportive international team environment


Employment Agency - registry number 47