order management specialist with finnish or dutch in warszawa

job type
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job details

warszawa, mazowieckie
job category
Administrative & Support Services
job type
working hours
pełen etat
0-6 miesięcy
reference number
+48 +48 697 800 764
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job description

Do you want to work in order management? Do you speak Dutch or Finnish? It is perfect option for you!

what we offer

  • Employment in an international organization who is a world leader in its sector and has a stable market position,
  • A chance for professional development,
  • Work in an international environment, where English is the main language of communication
  • Competitive salary and social benefits such as: private medical care, life insurance, sports card, subsidized meals

your tasks

  • Performs and coordinates logistics tasks so that deliveries to the regional companies are carried out in accordance with the order and at the agreed time frame
  • Takes care of the flow of information between regional companies and the planning department, freight forwarders and individual warehouses to ensure the consistency of the order with confirmation and delivery
  • Analyzes and checks the status of orders and supplies, and communicates the information to the parties involved, takes action to adapt to new requirements and changing conditions
  • Reports on stock and product status
  • Documents and processes complaints regarding logistics and transport services, recommends solutions to improve the quality of these services
  • Supports the measuring of the efficiency of logistics processes
  • Supports the implementation of processes to assess the efficiency of logistics services and improve the quality of these processes
  • Reports KPIs, analyzes them, and reports deviations
  • Carries out the process of return of goods in accordance with the guidelines
  • Applies to internal and external regulations, takes care of data quality and documentation
  • Receives inquiries from regional companies and coordinates their flow, so that the client gets the information they need
  • Processes inquiries and orders from regional companies in such a way as to enhance customer satisfaction and ensure timely delivery
  • Monitors orders blocked in the system and takes the necessary steps to release the order for execution

what we expect

  • Fluent written and verbal communication in Dutch or Finnish and English is a must,
  • Background in logistics/customer service
  • Ability to effectively work in a team,
  • Good communication and customer service skills,
  • Open-mindedness and constructive attitude to performed tasks,
  • Experience in order processing, logistics (gained preferably in the technical sector, SSC/BPO) will be a strong advantage,
  • Knowledge of ERP software would be an asset (preferably SAP).

Agencja zatrudnienia – nr wpisu 47