service desk specialist in wrocław

posted
job type
permanent
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job details

posted
location
wrocław, dolnośląskie
job category
IT - rozwój oprogramowania
job type
permanent
reference number
51653
apply now

job description

For our Client, highly appreciated german company and global leader on automotive market, we are looking for Service Desk Specialist.

what we offer

  • long-term, stable employment
  • work in start up SSC
  • a real influence on the shape and development of the new team
  • market remuneration
  • flexible start times between 7-9
  • a modern office in the center of Wroclaw
  • benefits ... and more ;)

your tasks

  •  telephone acceptance for mailfunction message and their documentation, categorization and prioritization
  • support of User in case of hardware and software environment by providing solutions (1st-and 2nd-Level Support) by phone, mail or remote
  • collaboration in various projects
  • user management and application support
  • further development and maintenance of the knowledge database

responsibilities

  • complete professional education in IT scope
  • experience in the IT scope
  • good skills in MS Windows + Office, Lotus Notes and SAP
  • ITIL Knowledge is necessary
  • customer and service orientation is necessary
  • teamwork, strong communication skill and flexibility
  • German fluent in spoken and written and good English skills


Employment Agency - registry number 47