client management specialist (m/f) in lisboa

posted
job type
permanentes
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job details

posted
location
lisboa
job category
Banca
job type
permanentes
reference number
RP-2017-26587
apply now

job description

Randstad Professionals is the brand of Randstad focus on the recruitment of Middle & Top Management.

Our client is a multinational company that is now looking for a Client Management Specialist (m/f).

Responsibilities:

- Provide clients with a first line entry point for support in their operations;
- Report and handle in the appropriate ways any incidents, complaints and
claims according to procedures and policies of the company;
- Report information to the client according to the clients requests;
- Add value in the day to day interaction between the company and its clients,
by engaging and coordinating internally with key stakeholders and relay back
to the clients the necessary information;
- Provide accurate and updated understanding of the needs of a client and
identify opportunities to introduce alternative or additional products to their
activities.

Offer:

- Direct contract with the company;
- Experience in a multinational group.

skills

Profile:

- Relevant university degree;
- Excellent communication skills;
- Client focus and interpersonal skills;
- Attention to detail, accurate and organized;
- Flexible and open-minded, result driven, pro-active and ability to take initiative;
- Fluent in English (mandatory).