customer service agent - german (m/f) nightshift in vila nova de gaia

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vila nova de gaia, porto
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Administrativa e Secretariado
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job description

Randstad Human Resources is looking for a Customer Service Agent – Nighshift (M/F) for a prestigious client company in Vila Nova de Gaia.

Job Description:
Reporting to the Night Shift Team Leader, the Customer Service Agent will be in charge with the following main tasks:
-Co-ordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customer, product and delivery information;
-Maintain clear and effective communication with drivers and customers, communicating accurate information.

Contract: direct contract with the client company.


-Bilingue: German and English Mandatory , additional languages skills will be considered as added value (Spanish and French);
-Customer oriented approach & strong communication skills in order to deliver accurate information;
-Ability to work to tight deadlines and maintain clear focus upon priorities;
-Team spirit, listening and understanding the others;
-Ability to handle difficult situations;
-Must be organized and calm in a stressful situation.