customer service agent - spanish speaker (m/f) in vila nova de gaia

posted
job type
permanentes
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job details

posted
location
vila nova de gaia, porto
job category
Administrativa e Secretariado
job type
permanentes
reference number
RS-2018-44028
apply now

job description

Randstad Human Resources is looking for a Customer Service Agent (M/F) for a prestigious client company in Vila Nova de Gaia.

Job Description:
Customer Service Agent will be in charge with the following main tasks:
-Co-ordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customer, product and delivery information;
-Maintain clear and effective communication with drivers and customers, communicating accurate information;

Contract: direct contract with the cliente company.

skills

Requirements:
-Bilingue: Spanish and English Mandatory , additional languages skills will be considered as added value (German and French or itallian);
-Customer oriented approach & strong communication skills in order to deliver accurate information;
-Ability to work to tight deadlines and maintain clear focus upon priorities;
-Team spirit, listening and understanding the others;
-Ability to handle difficult situations;
-Must be organized and calm in a stressful situation.

qualification

Bologna 1st Cycle