policy administrator (dutch + french speakers) in lisboa

posted
job type
permanentes
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job details

posted
location
lisboa
job category
Seguros
job type
permanentes
reference number
RO-2018-39079
apply now

job description

Randstad operates in Portugal and worldwide as a leader in human resources for several business sectors.

Randstad Shared Services Centre works to provide unique professional development and is responsible for helping our clients searching for talents such as accounting, human resources, payroll, IT, legal, compliance, purchasing or security.

As a result of a partnership between Randstad and an insurance company who covers risks that range from marine, terrorism, aerospace, technology, or professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of other areas we're looking for a policy administrator that is fluent in dutch and french languages.


Main tasks:

- handling of tasks related to the preparation and
subsequent administration of insurance policies. Main objective of role is to provide high quality administrative support to underwriters, brokers and end clients.

- Office based administration work to ensure high quality and efficient processing of administration requests with specific analysis, from a range of stakeholders including external brokers and end clients as well as internal underwriting teams.

- First point of contact for brokers and clients to provide excellent customer experience by answering all internal and external questions which fall within the Policy Admin scope, and determine and execute the transfer of all other questions to the relevant departments.

- Participating and providing support to process improvement projects.

- Supporting data cleansing and mass change processing projects.

- Other administrative tasks relevant to the funcions


- To be defined in interview

skills

- Native in Dutch and French (can be fluent)
- Degree level (preferential)
- Proficient in written and spoken country language and in English.
- Good interpersonal skills with the ability to work as a member of various teams.
- Curious, willing to learn and showing a challenging conventions spirit.
- Experience of working in a multi-lingual environment