technical sales support in cluj-napoca

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cluj-napoca, cluj
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job description

Do you want to be part of a company with strong industrial background, that gives you the possibility to grow?

Then this is the perfect job for you!

As a Technical Sales Support, you'll use your technical knowledge along with communication and negotiation skills to provide advice and support on a range of products, for which a certain level of expertise is needed.

Job description

TSS is mainly responsible for technical supporting of ROBODRILL sales activities
 Travelling in Romania area (Romania, Moldova) sometimes other countries
 Phone support of customers during work hours
 Completing feasibility studies, simulations, time studies
 Doing test cutting
 Recommending of application layout
 Creating and/or evaluation of configurations
 Working on machine customization and on-site installation/commissioning
 Do trainings on-site or in our training centre
 Supporting of Sales and Operation departments with parts/configuration specification
 Technical support of industrial exhibitions (3-4 times/year)
 Supporting Technical Department in case of urgency for services
 Helping by receiving, packing and shipping of goods to customers
Product/purpose of the position
 Well informed, independent and well trained customer
 Functional machine installation done on-site (after commissioning)
 Correctly done negotiation with a customer
 Correctly and in time reported machine customization and installation actions as background for invoicing
 Up to date and complete records in ERP system


 Excellent knowledge of CNC and CAD/CAM programming and process-technology of CNC products
 English spoken and written, other languages (Hungarian, German) are an advantage
 Excellent negotiation and communication skills
 Driving license for company car ("B")
 Be fully independent and self-learning
 Experience in electrical works
 Experience and/or skills of mechanical works
 On-site support experience
 Excellent operator‘s knowledge of PC – MS Windows, MS Office, Internet etc.


What’s in it for you:
• Competitive salary + bonus
• Providing professional tools and equipment (company car, laptop, mobile phone) to work
• Medical insurance
• Pension fund
• Opportunity to join a leading company in its industry that is growing on the local market


Raluca Niță
​+40249 421 576