technical support agent in bucharest

posted
job type
permanent
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job details

posted
location
bucharest, bucuresti
job category
SSC
job type
permanent
reference number
12
apply now

job description

Great job opportunity for advanced Italian speakers!

Organisation/Department

Operational department

Job description

The role is about contacting clients of an insurance company from Italy and finding the reason for triggering alarm of their car.
Contacting clients;
Complete into the defined program the identified problems;
Special cases such as accidents and thefts will be reported to Roma centre;
Complete activity reports.

Requirements

Fluent in Italian, minimum B2 level;
Customer Support Experience - about 2 years in the field;
Good knowledge of Microsoft Office Package;
Analythical thinking and customer oriented person.