6 jobs found in phoenix, arizona

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    • phoenix, arizona
    • temporary
    • US$33.00 - US$35.00, per hour, $33 - 35 per hour + none
    • 8 am - 8 pm
    Ready to let your ambition thrive? We are looking for a candidate with previous leadership experience within a fast-paced healthcare environment. In this role, you will be responsible for 84 Reimbursement Specialists and 5 Supervisors, virtually.This is a management position with hands-on responsibility and accountability for daily production flow and bottom-line results. ResponsibilitiesOversee the administration of a CareMetx Micro-Hub team.  Act as the management liaison for the team to the rest of the CareMetx organization. Lead a team of Supervisor(s) and or/Hub Leads responsible for coaching a team of remote, seasonal Reimbursement Specialists.  Work with the Area Director acting as the operations lead and the VP of Strategic Initiatives to ensure goal attainment during benefit re-verification periods. Collaborate with the VP of Digital Hub to ensure successful project management activities during benefit re-verification periods. Provide reporting and data to support daily and weekly business intelligence around key performance indicators. Assist Supervisors and/or Hub Leads with handling escalated challenges associated with benefit investigations.Must have at least 4 yrs of management exp in healthcare/medical insurance industry Technical knowledge of healthcare reimbursement; benefit investigationsRemote management experience is highy desirableThe essential functions of this role include:working up to 4 hrs of overtime per weekworking weekendsSkillsHealthcare (4 years of experience is required)Microsoft Office (4 years of experience is required)Leading (4 years of experience is required)Coaching (4 years of experience is required)Supervision (4 years of experience is required)MS Excel (4 years of experience is required)MS PowerPoint (4 years of experience is required)Management (4 years of experience is required)Benefits Verification (4 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 4 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Ready to let your ambition thrive? We are looking for a candidate with previous leadership experience within a fast-paced healthcare environment. In this role, you will be responsible for 84 Reimbursement Specialists and 5 Supervisors, virtually.This is a management position with hands-on responsibility and accountability for daily production flow and bottom-line results. ResponsibilitiesOversee the administration of a CareMetx Micro-Hub team.  Act as the management liaison for the team to the rest of the CareMetx organization. Lead a team of Supervisor(s) and or/Hub Leads responsible for coaching a team of remote, seasonal Reimbursement Specialists.  Work with the Area Director acting as the operations lead and the VP of Strategic Initiatives to ensure goal attainment during benefit re-verification periods. Collaborate with the VP of Digital Hub to ensure successful project management activities during benefit re-verification periods. Provide reporting and data to support daily and weekly business intelligence around key performance indicators. Assist Supervisors and/or Hub Leads with handling escalated challenges associated with benefit investigations.Must have at least 4 yrs of management exp in healthcare/medical insurance industry Technical knowledge of healthcare reimbursement; benefit investigationsRemote management experience is highy desirableThe essential functions of this role include:working up to 4 hrs of overtime per weekworking weekendsSkillsHealthcare (4 years of experience is required)Microsoft Office (4 years of experience is required)Leading (4 years of experience is required)Coaching (4 years of experience is required)Supervision (4 years of experience is required)MS Excel (4 years of experience is required)MS PowerPoint (4 years of experience is required)Management (4 years of experience is required)Benefits Verification (4 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 4 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • phoenix, arizona
    • temp to perm
    • US$18.00 - US$18.00, per hour, $18 per hour + none
    • 8 am - 5 pm
    Attention Phoenix CSR Professionals! Randstad is working with a Government Agency in Downtown Phoenix to identify two Medical Customer Service Representatives! The ideal candidate will enjoy a fast-paced environment and have experience in high volume call center environments within the Healthcare field! (Computer skills required.)   Pay Rate: $18/HRLocation: Phoenix, AZ 85007/ Fully onsite Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesAssist Active, Retirees and COBRA members, by phone, with Open Enrollment questions.Handle high volume inbound & outbound calls in a timely manner to meet/exceed team standards. (100 calls/day)Utilize computer skills effectively. SkillsCustomer Service (4 years experience required)High Volume Call Center (4 years experience required)Inbound Outbound Calls (4 years experience required)Computer Skills (required)Healthcare Industry (preferred) Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Attention Phoenix CSR Professionals! Randstad is working with a Government Agency in Downtown Phoenix to identify two Medical Customer Service Representatives! The ideal candidate will enjoy a fast-paced environment and have experience in high volume call center environments within the Healthcare field! (Computer skills required.)   Pay Rate: $18/HRLocation: Phoenix, AZ 85007/ Fully onsite Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesAssist Active, Retirees and COBRA members, by phone, with Open Enrollment questions.Handle high volume inbound & outbound calls in a timely manner to meet/exceed team standards. (100 calls/day)Utilize computer skills effectively. SkillsCustomer Service (4 years experience required)High Volume Call Center (4 years experience required)Inbound Outbound Calls (4 years experience required)Computer Skills (required)Healthcare Industry (preferred) Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • phoenix, arizona
    • temporary
    • US$17.75 - US$17.75, per hour, $17.75 - 17.75 per hour + none
    • 9 am - 5:30 pm
    Do you enjoy communicating with people over the phone? Have a cheery disposition? Randstad is hiring Remote Customer Service Reps ANYWHERE USA for a Fortune 100 Healthcare company. 1 year of Customer Service / Call Center experience is required. Must have reliable internet - the client will provide all equipment!ResponsibilitiesHandles incoming calls from customers for information and assistance.Performs research to respond to inquiries regarding policy or claim related questions and interpret policy provisions to determine most effective response. Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity.Multi-skilled to handle various call types within the Service Center with proven results.Promotes company values by providing superior customer service.Performs most functions independent of supervision.Participates in special projects as assigned.Maintains a high level of confidentiality across all interactions.SkillsHealthcareCustomer ServiceEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Do you enjoy communicating with people over the phone? Have a cheery disposition? Randstad is hiring Remote Customer Service Reps ANYWHERE USA for a Fortune 100 Healthcare company. 1 year of Customer Service / Call Center experience is required. Must have reliable internet - the client will provide all equipment!ResponsibilitiesHandles incoming calls from customers for information and assistance.Performs research to respond to inquiries regarding policy or claim related questions and interpret policy provisions to determine most effective response. Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity.Multi-skilled to handle various call types within the Service Center with proven results.Promotes company values by providing superior customer service.Performs most functions independent of supervision.Participates in special projects as assigned.Maintains a high level of confidentiality across all interactions.SkillsHealthcareCustomer ServiceEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • phoenix, arizona
    • temporary
    • US$17.75 - US$17.75, per hour, $17.75 - 17.75 per hour + none
    • 9 am - 5:30 pm
    Do you enjoy communicating with people over the phone? Have a cheery disposition? Randstad is hiring Remote Customer Service Reps ANYWHERE USA for a Fortune 100 Healthcare company. 1 year of Customer Service / Call Center experience is required. Must have reliable internet - the client will provide all equipment!ResponsibilitiesHandles incoming calls from customers for information and assistance.Performs research to respond to inquiries regarding policy or claim related questions and interpret policy provisions to determine most effective response. Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity.Multi-skilled to handle various call types within the Service Center with proven results.Promotes company values by providing superior customer service.Performs most functions independent of supervision.Participates in special projects as assigned.Maintains a high level of confidentiality across all interactions.SkillsHealthcareCustomer ServiceEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Do you enjoy communicating with people over the phone? Have a cheery disposition? Randstad is hiring Remote Customer Service Reps ANYWHERE USA for a Fortune 100 Healthcare company. 1 year of Customer Service / Call Center experience is required. Must have reliable internet - the client will provide all equipment!ResponsibilitiesHandles incoming calls from customers for information and assistance.Performs research to respond to inquiries regarding policy or claim related questions and interpret policy provisions to determine most effective response. Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity.Multi-skilled to handle various call types within the Service Center with proven results.Promotes company values by providing superior customer service.Performs most functions independent of supervision.Participates in special projects as assigned.Maintains a high level of confidentiality across all interactions.SkillsHealthcareCustomer ServiceEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:ExperiencedShift: FirstWorking hours: 9 AM - 5:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • phoenix, arizona
    • temp to perm
    • US$16.50 - US$16.50, per hour, $16.50 - 16.50 per hour + none
    • 7:30 am - 8 pm
    Would you like to put to use your knowledge of customer service in an innovative call center environment within the healthcare industry? Are you comfortable handling high volume calls and verbal customer interactions? Are you bilingual and want to put that skill to use in a job with a flexible schedule?Would you like to work remotely today to be a contact center rep for a company that has been in business for more than 20 years and now manages dental and vision benefits for 30 million people**Apply today by emailing me a MS Word doc of your resume and I'll be in contact after review**Email your resume to Marianna.gutierrez@RandstadUSA.com with “CCR – applicant” in the subject line.ResponsibilitiesAs part of our highly specialized Customer Service Team, You will be providing knowledgeable assistance which includes and is not limited toHigh volume call center Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communicationsUse all channels including phone, email, web portal, and chat interactions.Document all customer interactions.Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.Requirements1 year Healthcare and 2 year of call center experience required Fluent in english and spanish is highly desired (not required)Must complete an online assessment in order to be considered for this opportunityHigh School Diploma or EquivalentProficient navigating  through multiple tabs on a computer and MS office applications Additional requirements High speed internet access SkillsCRMEmpathyActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCall Center SupportPatient SupportCustomer ServiceHealthcareEHR/EpicCustomer supportEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 7:30 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Would you like to put to use your knowledge of customer service in an innovative call center environment within the healthcare industry? Are you comfortable handling high volume calls and verbal customer interactions? Are you bilingual and want to put that skill to use in a job with a flexible schedule?Would you like to work remotely today to be a contact center rep for a company that has been in business for more than 20 years and now manages dental and vision benefits for 30 million people**Apply today by emailing me a MS Word doc of your resume and I'll be in contact after review**Email your resume to Marianna.gutierrez@RandstadUSA.com with “CCR – applicant” in the subject line.ResponsibilitiesAs part of our highly specialized Customer Service Team, You will be providing knowledgeable assistance which includes and is not limited toHigh volume call center Provide accurate information to resolve internal and external member and provider inquiries via verbal and written communicationsUse all channels including phone, email, web portal, and chat interactions.Document all customer interactions.Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations.Requirements1 year Healthcare and 2 year of call center experience required Fluent in english and spanish is highly desired (not required)Must complete an online assessment in order to be considered for this opportunityHigh School Diploma or EquivalentProficient navigating  through multiple tabs on a computer and MS office applications Additional requirements High speed internet access SkillsCRMEmpathyActive ListeningTelephone EtiquetteInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCall Center SupportPatient SupportCustomer ServiceHealthcareEHR/EpicCustomer supportEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 7:30 AM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • phoenix, arizona
    • temp to perm
    • US$15.00 - US$15.00, per hour, $15 per hour + none
    • 7 am - 4 pm
    Attention Phoenix CSR Professionals!Randstad is working with a Government Agency in Downtown Phoenix to identify two Medical Hotline Customer Service Representatives! The ideal candidate will enjoy a fast-paced environment, have a calm demeanor when faced with hire-pressure and disturbing situations, be highly skilled in data entry and writing, and have a passion to serve and protect Arizona’s most vulnerable citizens.If this sounds like you, please see details below:   Pay Rate: $15/HRHours: Open availability/flexibility required as work hours may vary.**Hotline is open from 7AM-7PM Mon-Fri, and 9:30AM-6PM on Saturday, Sunday and State Holidays.**Location: Phoenix, AZ 85007/ Primarily WFH**All applicants MUST be local to AZ at time of resume submission.**Job Length: 4-Months +**Position has potential to become permanent with state, depending on individual performance.**NOTE: Position does candidate(s) to have fingerprint clearance card. Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesCollect information through both phone and online systems to assist vulnerable adults as well as provide referrals to community services.Answer phone calls from individuals who are reporting suspected abuse, neglect or exploitation of an adult, collect information and enter all data into a system, and route that information to other parts of the organization who conduct investigations.Extreme discretion required. The functions of this role may include:Working weekends SkillsCall Center (3 years experience required)Data Entry (2 years experience required)Healthcare Industry Experience (preferred) Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Attention Phoenix CSR Professionals!Randstad is working with a Government Agency in Downtown Phoenix to identify two Medical Hotline Customer Service Representatives! The ideal candidate will enjoy a fast-paced environment, have a calm demeanor when faced with hire-pressure and disturbing situations, be highly skilled in data entry and writing, and have a passion to serve and protect Arizona’s most vulnerable citizens.If this sounds like you, please see details below:   Pay Rate: $15/HRHours: Open availability/flexibility required as work hours may vary.**Hotline is open from 7AM-7PM Mon-Fri, and 9:30AM-6PM on Saturday, Sunday and State Holidays.**Location: Phoenix, AZ 85007/ Primarily WFH**All applicants MUST be local to AZ at time of resume submission.**Job Length: 4-Months +**Position has potential to become permanent with state, depending on individual performance.**NOTE: Position does candidate(s) to have fingerprint clearance card. Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90-days on assignment!   ResponsibilitiesCollect information through both phone and online systems to assist vulnerable adults as well as provide referrals to community services.Answer phone calls from individuals who are reporting suspected abuse, neglect or exploitation of an adult, collect information and enter all data into a system, and route that information to other parts of the organization who conduct investigations.Extreme discretion required. The functions of this role may include:Working weekends SkillsCall Center (3 years experience required)Data Entry (2 years experience required)Healthcare Industry Experience (preferred) Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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