4 jobs found in research triangle park, north carolina

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    • research triangle park, north carolina
    • temp to perm
    • US$17.00 - US$17.00, per hour, $17 per hour + none
    • 8:30 am - 5 pm
    Randstad is looking for medical call center professionals to add to their team for an exciting position as a Medical Call Center Specialist with an established biotech and pharmaceutical company MD, CA, Durham, NC***Position is NOT Work From Home role, and must live in the Durham driving area, as you will be working at the office***The Medical Call Center Specialist is responsible for supporting the operations of call center programs including reimbursement hotlines and patient assistance programs.  The focus of the Medical Call Center Specialist is to help patients gain access to therapies they need, in some cases, in order to survive. The Medical Call Center Program Specialist responds to requests from customers, who may include patients, physicians, hospital staff, pharmacists, and distributors. Responsibilities• Handle incoming calls from customers, and place outgoing calls to patients and healthcare partners.• Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures.• Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy.• Work with partner distributors and pharmaceutical manufactures to request products per assigned program guidelines and track shipments.• Be familiar with the market place and the insurance options available to educate patients on available options as appropriate.SkillsCustomer Service (5 years of experience is required)Basic Computer SkillsTyping and Data EntryCall Center Support (3 years of experience is required)Medical Terminology (3 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Randstad is looking for medical call center professionals to add to their team for an exciting position as a Medical Call Center Specialist with an established biotech and pharmaceutical company MD, CA, Durham, NC***Position is NOT Work From Home role, and must live in the Durham driving area, as you will be working at the office***The Medical Call Center Specialist is responsible for supporting the operations of call center programs including reimbursement hotlines and patient assistance programs.  The focus of the Medical Call Center Specialist is to help patients gain access to therapies they need, in some cases, in order to survive. The Medical Call Center Program Specialist responds to requests from customers, who may include patients, physicians, hospital staff, pharmacists, and distributors. Responsibilities• Handle incoming calls from customers, and place outgoing calls to patients and healthcare partners.• Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures.• Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy.• Work with partner distributors and pharmaceutical manufactures to request products per assigned program guidelines and track shipments.• Be familiar with the market place and the insurance options available to educate patients on available options as appropriate.SkillsCustomer Service (5 years of experience is required)Basic Computer SkillsTyping and Data EntryCall Center Support (3 years of experience is required)Medical Terminology (3 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • research triangle park, north carolina
    • permanent
    • US$160,000 - US$165,000, per year, $160k - 165k per year
    • 9 to 5
    job summary:A leading in the pharmaceutical industry employing 9,000 employees with headquarters in Sweden is seeking a Director of Laboratory Operations for one of it's nine research and development facilities is in Research Triangle Park, North Carolina, USA. This lab aspires to be the first-choice strategic partner for inhaled drug development companies worldwide.We are looking for a Director of Operations to join our growing Inhalation Product Development business. We are looking for a team builder with strong drive that wants to grow our business together with the senior management team. The Director of Operations is responsible for managing activities and resources needed to conduct pharmaceutical development of orally inhaled and nasal products, such as metered dose inhalers, dry powder inhalers, nebulizers, soft mist inhalers, and nasal sprays. The Operations Director is responsible for managing day to day operations of the department to ensure timely delivery of customer projects. You will interact with customers, provide strong technical leadership and collaborate effectively across groups within the organization. You will provide the management team with information on business, capability and capacity needs to support strategic development of the inhalation business, as well as coach and develop group members to support business growth. In this role it is important that you have knowledge of inhalation products, as well as excellent communication, leadership and organizational skills. The Director of Operations reports to the VP of Inhalation Product Development. location: Durham, North Carolinajob type: Permanentsalary: $160,000 - 165,000 per yearwork hours: 9 to 5education: Masters responsibilities:Manage and coordinate a group of inhalation development scientists, each having multiple projects, in an effective, productive manner, ensuring timely completion of projects. Work closely with project management to implement and maintain project plans.Ensure adherence to cGMPs, compliance/regulatory mandates and safety requirements.Deliver departmental goals and objectives based on compliance, milestones and revenue targets.Member of site leadership team. Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations.Represent Operations during audits and visits. Lab management and development of labs for lean operations and future needs, keeping a high utilization level of lab instruments and equipment. Provide technical guidance to department staff as required in areas related to product development such as quality by design, inhaled product characterization and process development.Plan, assign and review development plans, specifications, and equipment selections.Understand and stay updated on regulatory requirements for the inhalation and nasal product development.Review and ensure the reliability of technical data related to formulation, process, analysis, and stability monitoring for products to be included in IND, NDA, 505(b)(2), sNDA and ANDA submissions.Develop and sustain an environment of continuous improvement, striving to increase productivity.Recruit, mentor, train and develop individuals to build and maintain a highly functional department with a full skill set required for the development and testing of inhalation and nasal products.Ensure staff is trained and qualified in GMP regulations and all SOPs related to performance of duties through implementation of training and monitoring of results. qualifications:Master's degree in a life sciences discipline, PhD a plus.Minimum of 10 years' experience in pharmaceutical product developmentMinimum of 10 years' experience in senior managerial capacity with a demonstrated track recordWorking and theoretical knowledge of analytical testing used to characterize inhaled products, such as ACI/NGI, delivered dose and chromatography.In depth regulatory knowledge and a track record in developing pharmaceutical products (inhalation and/or nasal products preferred) while maintaining compliance to cGMP.Track record in representing company during audits by authorities and customers.Reasonable knowledge of intellectual property law as it relates to drug delivery systems, formulation and process technologies, and the ability to evaluate.Demonstrated ability to work creatively and effectively in the fast-paced environment of a CDMORecognized skills for ability to develop efficient laboratory operations with robust processes and implementation of operational KPIs focused on Right First Time and On-time delivery. Lean / 6 sigma certification a plus.Strong attention to detail while having the ability to work simultaneously on multiple prioritiesExcellent customer interaction skills. Ability to influence others, both internally and externally.Ability to work independently as well as a strong desire to work as part of the senior management team.Excellent oral and written communication, presentation and interpersonal skills.Excellent skills using Microsoft office suite skills: GLP (Good Laboratory Practice), GMP (Good Manufacturing Practice)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    job summary:A leading in the pharmaceutical industry employing 9,000 employees with headquarters in Sweden is seeking a Director of Laboratory Operations for one of it's nine research and development facilities is in Research Triangle Park, North Carolina, USA. This lab aspires to be the first-choice strategic partner for inhaled drug development companies worldwide.We are looking for a Director of Operations to join our growing Inhalation Product Development business. We are looking for a team builder with strong drive that wants to grow our business together with the senior management team. The Director of Operations is responsible for managing activities and resources needed to conduct pharmaceutical development of orally inhaled and nasal products, such as metered dose inhalers, dry powder inhalers, nebulizers, soft mist inhalers, and nasal sprays. The Operations Director is responsible for managing day to day operations of the department to ensure timely delivery of customer projects. You will interact with customers, provide strong technical leadership and collaborate effectively across groups within the organization. You will provide the management team with information on business, capability and capacity needs to support strategic development of the inhalation business, as well as coach and develop group members to support business growth. In this role it is important that you have knowledge of inhalation products, as well as excellent communication, leadership and organizational skills. The Director of Operations reports to the VP of Inhalation Product Development. location: Durham, North Carolinajob type: Permanentsalary: $160,000 - 165,000 per yearwork hours: 9 to 5education: Masters responsibilities:Manage and coordinate a group of inhalation development scientists, each having multiple projects, in an effective, productive manner, ensuring timely completion of projects. Work closely with project management to implement and maintain project plans.Ensure adherence to cGMPs, compliance/regulatory mandates and safety requirements.Deliver departmental goals and objectives based on compliance, milestones and revenue targets.Member of site leadership team. Provide comprehensive formal and informal leadership to promote a positive work environment and communicate overall business expectations.Represent Operations during audits and visits. Lab management and development of labs for lean operations and future needs, keeping a high utilization level of lab instruments and equipment. Provide technical guidance to department staff as required in areas related to product development such as quality by design, inhaled product characterization and process development.Plan, assign and review development plans, specifications, and equipment selections.Understand and stay updated on regulatory requirements for the inhalation and nasal product development.Review and ensure the reliability of technical data related to formulation, process, analysis, and stability monitoring for products to be included in IND, NDA, 505(b)(2), sNDA and ANDA submissions.Develop and sustain an environment of continuous improvement, striving to increase productivity.Recruit, mentor, train and develop individuals to build and maintain a highly functional department with a full skill set required for the development and testing of inhalation and nasal products.Ensure staff is trained and qualified in GMP regulations and all SOPs related to performance of duties through implementation of training and monitoring of results. qualifications:Master's degree in a life sciences discipline, PhD a plus.Minimum of 10 years' experience in pharmaceutical product developmentMinimum of 10 years' experience in senior managerial capacity with a demonstrated track recordWorking and theoretical knowledge of analytical testing used to characterize inhaled products, such as ACI/NGI, delivered dose and chromatography.In depth regulatory knowledge and a track record in developing pharmaceutical products (inhalation and/or nasal products preferred) while maintaining compliance to cGMP.Track record in representing company during audits by authorities and customers.Reasonable knowledge of intellectual property law as it relates to drug delivery systems, formulation and process technologies, and the ability to evaluate.Demonstrated ability to work creatively and effectively in the fast-paced environment of a CDMORecognized skills for ability to develop efficient laboratory operations with robust processes and implementation of operational KPIs focused on Right First Time and On-time delivery. Lean / 6 sigma certification a plus.Strong attention to detail while having the ability to work simultaneously on multiple prioritiesExcellent customer interaction skills. Ability to influence others, both internally and externally.Ability to work independently as well as a strong desire to work as part of the senior management team.Excellent oral and written communication, presentation and interpersonal skills.Excellent skills using Microsoft office suite skills: GLP (Good Laboratory Practice), GMP (Good Manufacturing Practice)Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    • research triangle park, north carolina
    • temp to perm
    • US$17.00 - US$17.00, per hour, $17 per hour + none
    • 8:30 am - 5 pm
    Randstad is looking for medical call center professionals to add to their team for an exciting position as a Medical Call Center Specialist with an established biotech and pharmaceutical company MD, CA, Durham, NCThe position requires 2 interviews - Must be available to interview for both to be considered.***Position is a Work From Home role, as of now, due to Covid-19.  This, however, can change at any time depending on how things progress***Job starts 8/2/2021The Medical Call Center Specialist is responsible for supporting the operations of call center programs including reimbursement hotlines and patient assistance programs.  The focus of the Medical Call Center Specialist is to help patients gain access to therapies they need, in some cases, in order to survive. The Medical Call Center Program Specialist responds to requests from customers, who may include patients, physicians, hospital staff, pharmacists, and distributors. Responsibilities• Handle incoming calls from customers, and place outgoing calls to patients and healthcare partners.• Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures.• Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy.• Work with partner distributors and pharmaceutical manufactures to request products per assigned program guidelines and track shipments.• Be familiar with the market place and the insurance options available to educate patients on available options as appropriate.SkillsCustomer Service (5 years of experience is required)Basic Computer SkillsTyping and Data EntryCall Center Support (3 years of experience is required)Medical Terminology (3 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Randstad is looking for medical call center professionals to add to their team for an exciting position as a Medical Call Center Specialist with an established biotech and pharmaceutical company MD, CA, Durham, NCThe position requires 2 interviews - Must be available to interview for both to be considered.***Position is a Work From Home role, as of now, due to Covid-19.  This, however, can change at any time depending on how things progress***Job starts 8/2/2021The Medical Call Center Specialist is responsible for supporting the operations of call center programs including reimbursement hotlines and patient assistance programs.  The focus of the Medical Call Center Specialist is to help patients gain access to therapies they need, in some cases, in order to survive. The Medical Call Center Program Specialist responds to requests from customers, who may include patients, physicians, hospital staff, pharmacists, and distributors. Responsibilities• Handle incoming calls from customers, and place outgoing calls to patients and healthcare partners.• Document calls in appropriate tracking system, handle/escalate calls per established guidelines and procedures.• Conduct insurance research on behalf of patients to determine if they are eligible for their prescribed therapy.• Work with partner distributors and pharmaceutical manufactures to request products per assigned program guidelines and track shipments.• Be familiar with the market place and the insurance options available to educate patients on available options as appropriate.SkillsCustomer Service (5 years of experience is required)Basic Computer SkillsTyping and Data EntryCall Center Support (3 years of experience is required)Medical Terminology (3 years of experience is required)EducationHigh School (required)QualificationsYears of experience: 5 yearsExperience level:ExperiencedShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    • research triangle park, north carolina
    • temp to perm
    • US$17.00 - US$17.00, per hour, $17 per hour + none
    • 6 am - 7 pm
    Does the idea of an open, challenging, and collaborative environment put a smile on your face? Do you enjoy making a real difference in the lives of patients as you ensure they get the coverage they need? If you have a positive, professional demeanor and want to work with a company that supports patient healthcare and insurance needs, this opportunity is perfect for you!Location: Work From Home (until safe to return to office in Greenfield, IN 46140)Hours: 8 Hour Shifts from 6AM - 7PM, Monday-FridayProgram Specialists will receive training on how to respond to patient requests, work closely with our healthcare partners, and navigate the complexities of insurance. This is a high volume call center environment that provides customer support for patients.ResponsibilitiesHandle calls, track communications, and record product data Provide customer support on product information, reimbursement, or availability optionsInbound/Outbound calls from patients, healthcare partners, and insurance providersEducate patients on their available products and options for insuranceWork with medical insurance companies to determine if patients are eligible for their treatmentThe essential functions of this role include:working in a smoke free environmentSkillsCustomer Service (1 year of experience is preferred)Basic Computer SkillsData EntryInbound/Outbound CallsCall CenterEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 6 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
    Does the idea of an open, challenging, and collaborative environment put a smile on your face? Do you enjoy making a real difference in the lives of patients as you ensure they get the coverage they need? If you have a positive, professional demeanor and want to work with a company that supports patient healthcare and insurance needs, this opportunity is perfect for you!Location: Work From Home (until safe to return to office in Greenfield, IN 46140)Hours: 8 Hour Shifts from 6AM - 7PM, Monday-FridayProgram Specialists will receive training on how to respond to patient requests, work closely with our healthcare partners, and navigate the complexities of insurance. This is a high volume call center environment that provides customer support for patients.ResponsibilitiesHandle calls, track communications, and record product data Provide customer support on product information, reimbursement, or availability optionsInbound/Outbound calls from patients, healthcare partners, and insurance providersEducate patients on their available products and options for insuranceWork with medical insurance companies to determine if patients are eligible for their treatmentThe essential functions of this role include:working in a smoke free environmentSkillsCustomer Service (1 year of experience is preferred)Basic Computer SkillsData EntryInbound/Outbound CallsCall CenterEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 6 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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