1 job found in jamshedpur, jharkhand

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    • jamshedpur, jharkhand
    • permanent
    Designation: Deputy Manager/ Manager (Depending upon the candidates merit)No of Vacancy: 01Minimum Qualification: B.TechRelevant Experience: 5-6 yrsJob Location: JamshedpurCTC: 6 Lacs to 7 LacsThe detailed JD for this roll is as follows:Manage IT environment of the company.Applications basic script knowledge.Plan, organize, control and evaluate IT environment and electronic data operations.Design, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsIdentify problematic areas and implement strategic solutions in timeCoordinate for audit documentationDaily operations and systems support to employeesKnowledge of  functionality of hardware and software componentsBackup all the applications as per schedule defined by IT Policy.Knowledge of Installation and configuration of computer hardware, software, systems, networks, printers and scannersPlanning and undertaking scheduled maintenance upgradesHave control of Restricting access to unauthorized site, downloads and users.Install and train end users of any applications.Maintaining records of software licensesProven working experience as an IT Officer or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsAbility to manage personnelBoth SLA and Non-SLA scopes will be handled promptly.Handle all escalated issues as necessary, scrutinized root causeMake sure that the requests for all the analysts are balance to ensure all work is completed on timeEscalate to the next level of support as dictated by process if needed5 - 6 year experience in IT, SAP ERP, Oracle and Dotnet.Excellent English communications skills both oral and writtenStrong customer service and interpersonal skillsAbility to work independently and manage multiple tasks within a heavy workload environment while meeting service quality and turnaround objectivesGood working knowledge on MS officeGood analytical and problem solving skills is a mustWilling to stretch working hour during crisis including holidaysAll deliverable reports will need to be submitted on time to make sure that all requests are monitored effectively.Sets the Estimated Completion Date (ECD) and the correct scope for the requestsMonitoring the volume of the requests and process it in a timely mannerCoordination of all the IT Meeting and prepare and circulate the MOM
    Designation: Deputy Manager/ Manager (Depending upon the candidates merit)No of Vacancy: 01Minimum Qualification: B.TechRelevant Experience: 5-6 yrsJob Location: JamshedpurCTC: 6 Lacs to 7 LacsThe detailed JD for this roll is as follows:Manage IT environment of the company.Applications basic script knowledge.Plan, organize, control and evaluate IT environment and electronic data operations.Design, develop, implement and coordinate systems, policies and proceduresEnsure security of data, network access and backup systemsIdentify problematic areas and implement strategic solutions in timeCoordinate for audit documentationDaily operations and systems support to employeesKnowledge of  functionality of hardware and software componentsBackup all the applications as per schedule defined by IT Policy.Knowledge of Installation and configuration of computer hardware, software, systems, networks, printers and scannersPlanning and undertaking scheduled maintenance upgradesHave control of Restricting access to unauthorized site, downloads and users.Install and train end users of any applications.Maintaining records of software licensesProven working experience as an IT Officer or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsAbility to manage personnelBoth SLA and Non-SLA scopes will be handled promptly.Handle all escalated issues as necessary, scrutinized root causeMake sure that the requests for all the analysts are balance to ensure all work is completed on timeEscalate to the next level of support as dictated by process if needed5 - 6 year experience in IT, SAP ERP, Oracle and Dotnet.Excellent English communications skills both oral and writtenStrong customer service and interpersonal skillsAbility to work independently and manage multiple tasks within a heavy workload environment while meeting service quality and turnaround objectivesGood working knowledge on MS officeGood analytical and problem solving skills is a mustWilling to stretch working hour during crisis including holidaysAll deliverable reports will need to be submitted on time to make sure that all requests are monitored effectively.Sets the Estimated Completion Date (ECD) and the correct scope for the requestsMonitoring the volume of the requests and process it in a timely mannerCoordination of all the IT Meeting and prepare and circulate the MOM

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