brand retail operations coordinator in lausanne

job type
apply now

job details

lausanne, vaud
job category
job type
reference number
058 242 42 21
apply now

job description

Are you looking for your next challenge in a fast-paced and exciting multinational environment?

In this case, you should take a look at this opportunity!

For the Brand Retail department of our client, Philip Morris International based in Lausanne, we are seeking for a:


100% - Long term Assignment

As the Brand Retail Operations Executive, you support the development of the excellence culture in our network of 70 Boutiques on a daily basis. You coordinate the design and implementation of management tools & KPIs to measure and optimize the store operations.

In this sense, your responsibilities will include, but will not be limited to:

- Work with Brand Retail Operations Manager to review, update and draft policies, procedures and reference tools, liaising with relevant departments to ensure all content remains accurate and is aligned to consumer and business needs

- Monitor and ensure suppliers/partners adhere to agreed Service Level Agreements and any possible issues are escalated in a timely manner

- Monitor budgets and manage expenditures to ensure costs are in line with planned spend

- Organize periodical Store Performance Committee to report on progress and discuss action plans


- Preferably previous experience in a fast paced retail environment (either within store or a head office environment)

- The ability to effectively manage a varied and challenging workload

- The ability to multitask, maintain focus under pressure and ensure accuracy and attention to detail at all times

- Advanced Microsoft Office&Outlook skills, SAP

- Initiative and drive, with a genuine passion for retail and the role that the retail operations department plays in driving business success

- Strong relationship building skills, with the proven ability to effectively influence and negotiate with a range of stakeholders

- Strong written and verbal communication skills

- Fluent English in both written and verbal