travel management specialist 100% in basel

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job details

basel, basel-stadt
job category
Verkauf & Marketing
job type
reference number
027 948 62 92
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job description

For our client Lonza AG in Basel we are looking for a travel Management Specialist 100% for a 6 month assignment

Experienced travel professional to act as temporary resource to manage post implementation hyper-care support for travelers and travel arrangers as part of the recent implementation of new travel agency and new expense management system. Role will help with on-going training, traveler support, system & traveler issue & question resolution.

Job description:

  • Support global travel manager with hyper-care phase of post-implementation period.
  • Assist travelers and travel arrangers with questions / issues associated with travel booking, providing direction, assistance, and training as applicable.
  • Assist travelers and assistants with the expense submission process, including training, providing tips and reinforcing policy.
  • Escalate issues to appropriate support desk when system issues are identified and follow issues through to resolution
  • Troubleshoot issues associated with Concur travel booking and Concur expense management software and route for resolution and/or assist users when user-issue is cause.


  • Bachelor in Business Administration, Finance or Travel
  • Languages: Excellent written and verbal skills in English and German
  • 3+ years experience in a similar position

Competencies and behaviors:

  • Challenge status quo to improve processes
  • Uses knowledge of his/her own bus area and related areas to identify and develop aperational/ financial improvements
  • Generously shares informaton and knowledge with others across teams and functions
  • Maintains effective and sustainable customer relations
  • Establishes and consistently delivers on KPIs and challenging goals
  • Demonstrates high integrity - support others in taking responsibility for a safe and sustainable environment - takes personal accountability for outcomes resulting from choices and beviors.


we look forward to receiving your application