it operations manager (erp systems, crm, data analysis) in singapore

job type
S$ 8,000 per month
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job details

job category
information technology
job type
working hours
S$ 8,000 per month
reference number
00 00
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job description

about the company

My client is a Global Technology Product company whom they specialize in providing innovative products in the optics and medical device s industry. They are also the world number one in Lens manufacturing. Their business span across Asia, Europe and US with over 100 subsidiaries and employed about 40,000 staff worldwide. With Singapore as the Headquarter for the Technology team, they are now looking to hire a IT Operations Manager.

about the job

  • Develop and manage the sales operations team, mentoring the team to achieve their full potential (IT admin, Business data analyst and business systems team)
  • Drive business systems/processes improvements and alignment programs across APAC Sales organizations e.g., Quota Planning, Opportunity to Quote, Quote to Cash, Sales Compensation etc. processes
  • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization (for APAC region). Responsible for the Business Systems and IT budget.
  • Advocate and drive adoption of “best practices” to ensure standardized process management
  • Collaborate with Global Sales Operations team and functional teams to bridge gaps and ensure successful delivery of projects and alignment of methodologies
  • Work with Sales to ensure proper and prompt updates of pipeline into the CRM tool
  • Create and maintain the projects roadmap for the sales operations department that reflects the key milestones to achieving a world-class sales organization in terms of efficiency and effectiveness
  • Remain knowledgeable of key processes, business initiatives and internal resources and communicate regularly system/process training to the organization
  • Provide direct support to the Account Managers and marketing in assigned territory/territories
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.

skills and experience required

  • Degree in Computer Science, Computer Engineering or a related discipline.
  • With 5 years of IT Operations Experience
  • Ideally some consulting, SI background
  • Experience with ERP, Netsuite OR CRM OR E-Commerce OR Data Analysis would be a plus
  • Project Management support required

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471


ERP, Netsuite, CRM, Data Analysis, Project Management


no additional qualifications required

educational requirements

Bachelor Degree