As a traffic management operator, you will be the first point of contact for both stakeholders of the traffic management centre and the public. This is an essential role to help keep Queensland’s roads moving. You will be responding to traffic incidents and coordinating responses to resolve issues. If you have the right mix of experience and attributes for this role, you will be provided with training and support to make this a long term, rewarding career.
About your new role
This is an opportunity to work with state of the art systems and a great team based on the Gold Coast. Liaising with emergency personnel (including police and ambulance service), contractors, members of the public to ensure the effective, efficient and safe operation of the state-controlled road network.
- Coordinating responses to traffic incidents, calls, signal failures and maintenance issues
- Implementing incident management procedures to assist with the coordination of traffic diversion
- Using the CCTV network, Intelligent Transport Systems (ITS) to monitor the road networks
- Broadcasting regular traffic information and updates
- Completing incident and event reports.
About you
An exciting career opportunity if you are someone who thrives under pressure and who can respond logically, calmly and quickly to rapidly changing and potentially hazardous situations. You will need the following experience and attributes:
- Professional communication skills to work with multiple stakeholders
- Experience working under pressure
- Able to make professional and independent judgment
- Ability to manage multiple situations occurring simultaneously
- Strong computer skills and the ability to adapt to new technologies and processes
- Excellent attention to detail
Due to the highly sensitive nature of this role you must be able to pass a Criminal History Check.
Hours of work, remuneration and benefits
The QLD State-wide Traffic Management Centre (STMC) operates 24-hours a day / 365 days a year supporting travellers on the Queensland state-controlled road network.
- 6 week intensive training program and ongoing support
- Genuine career progression opportunities to Senior Operator and/or Shift Leader
- Generous remuneration, including shift penalties and overtime rates.
Undertaking a temporary assignment with Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.
Approximate base salary ranges are listed below for the operator roles (additional penalties and shift allowances are also applicable)
- Operator $50,000 - $52,000 (based on 22.5 hour week)
- Senior Operator $80,000 - $85,000 (based on an average 34.5 hour week)
- Shift Leader $89,000 - $98,000 (based on an average 34.5 hour week)
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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