account handler in cardiff

job type
£ 20,000 per year
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job details

cardiff, wales
job category
customer services
job type
working hours
£ 20,000 per year
reference number
Account Handler
apply now

job description

Are you a meticulous and experienced Account Handler? Keen to work in a diverse and exciting company? We have an exciting opportunity to work within a busy department of one of our clients based Cardiff. Offering full time hours, this is a fantastic opportunity for someone looking for their next career move. If you are happy to take on a fixed contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today!


You will liaise with existing clients and discuss any needs they may have surrounding their
insurance accounts

Liaising with all types of military staff, from weapons to uniform, all their kit needs
to be registered and insured

Ascertain further opportunities to satisfy the client's full insurance needs

Maintain accurate records and produce relevant documentation when needed

Be available to deal with client calls / emails

Grow client where possible i.e. promote other insurance options - motor/ building/
trade etc.

Fully understand the client requirement

Negotiate renewals with existing clients

To be considered for this role you must:

Have experience of working in the insurance market

Have very strong interpersonal, communication skills both written and verbal

Have inbound call experience directly from customers being first point of contact

Be highly organised and have strong analytical skills

Be able to build and maintain relationships with customers

Have excellent customer service skills

Be able to negotiate renewals with customers successfully

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.