administration and telephony in cheltenham

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job details

cheltenham, south west
job category
accountancy & finance
job type
working hours
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job description

Do you have experience in Customer Service? Are you able to work within a dynamic environment? Is admin one of your strengths?

If you want to work within a Tier 1 national bank and you answered 'yes' to the above then keep reading!

A national UK bank is looking for keen individuals to join it's pensions department as administrative customer consultants. If you have good communication skills and are keen to kick-start a career within the banking sector this could be the role for you.

Your role will include admin and telephony in support of account management coordination, general administration and help point consultancy.

Key accountability's

* Carry out more complex clerical/technical support tasks where answers are readily available but some judgement may be required, ensuring that the work is completed accurately and adheres to specified Group policies, processes and procedures
* Build relationships typically at peer level in order to clarify facts, exchange information or resolve enquiries & issues escalating as appropriate
* Act as a source of expertise to junior/less experienced colleagues providing coaching and support where necessary and identifying more formal training where appropriate
* Identify and suggest improvements to new and existing processes, procedures and systems
* Where required verify and check the work of other colleagues
* When required support line management with implementation of changes in own work area
* Demonstrate core Lloyds Banking Group values & behaviours as an active team member
* Work is typically allocated and monitored on a weekly to monthly time-frame


* Full-time bases
* 9am-5pm // 35 hours per week
* £10.00 per hour.


* Full training provided.
* Access to internal job boards.
* Experience in a reputable company.

If you are interested submit you CV today!


0207 786 6438

Randstad Business Support is acting as an Employment Business in relation to this vacancy.



educational requirements