cctv customer service officer in bridgend

posted
job type
temporary
salary
£ 9.32 per hour
apply now

job details

posted
location
bridgend, wales
job category
customer services
job type
temporary
working hours
Full-Time
salary
£ 9.32 per hour
reference number
5407163
apply now

job description

Are you an experienced Customer Service Advisor? Keen to work in the public sector/local government? We have an exciting opportunity to work within a busy department in Bridgend. Offering shift work of 60 hours a week, 24 the following, this is a fantastic opportunity for someone looking for their next career move. If you are happy to take on a temporary contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today!

Main Duties

To provide a professional, effective public CCTV monitoring service and to assist in the delivery of an out of hours emergency services help desk.

Responsibilities

To receive all calls for out-of-hours emergencies and to accurately relay information to officers of the Council, and the appropriate external agencies
To monitor CCTV footage from the crime and disorder team and reporting any suspicious content to the relevant escalation point.
To ensure that a high standard of professional customer service is provided at all times.

Requirements

You must have customer service experience
You must be a strong IT skills
You must be available for an immediate start
You must be happy with shift work and available on weekends

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care