client services administrator in city of london

posted
job type
permanent
apply now

job details

posted
location
city of london, greater london
job category
financial services
job type
permanent
reference number
MJ59153
apply now

job description

An opportunity has arisen for a Client Service Administrator to join our client, an established Brokerage firm based in London City.

Responsibilities of the Client Service Administrator will include:
*Greeting clients and prospects as they arrive at the branch
*Delivering unparalleled value, outstanding service and providing a positive client experience
*Assisting the Operations Manager and sales staff with meeting client's needs
*Scheduling clients with an Associate Financial Consultant and/or Financial Consultant for further consultation
*On occasion assisting very senior members of the international staff

The ideal candidate will possess the following attributes/skills:
*12 months in a client service industry (or a graduate with a financial degree)
*Demonstrated experience handling client concerns and issues with tact and diplomacy
*Outstanding written and oral communication skills
*Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
*Ability to manage multiple client situations, needs and inquiries simultaneously
*Must be able to develop and maintain good cross enterprise working relationships







The ideal candidate will possess the following attributes/skills:

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

skills

Clients services, Administration

qualification

Degree qualified or equivalent