concierge in islington

posted
job type
permanent
salary
£ 10,000 per year
apply now

job details

posted
location
islington, greater london
job category
construction & property
job type
permanent
salary
£ 10,000 per year
reference number
ConciKew
phone
01489 560180
apply now

job description

Part Time - Concierge - Kew Gardens (Highbury - North London)

MAIN DUTIES AND RESPONSIBILITIES

The Concierge is required to work within a prestigious development in the Highbury Grove area. This position is primarily customer focused, acting as a key focal point for HML Concierge for all potential queries from residents and other key stakeholders. They



* Immediate start
* Between £10k-£14k (depending n experience
* 8am to 12pm (Monday to Friday)
* Excellent working conditions

Key Responsibilities

The Concierge is to meet and greet the residents and other key stakeholders, answering enquiries by telephone, door entry system, email or callers to the respective desk



* Control all security fob management
* Assist the residents, guests and other key stakeholders with job tasks and individual requests to be dealt with efficiently whilst maintaining desired manning levels
* The Concierge must ensure that the highest levels of customer care and service are maintained at all times
* The Concierge must deal effectively with complaints, diagnosing the best course of action and remain courteous at all times
* The Concierge must maintain a clean and smart appearance at all times, wearing the appropriate attire
* Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities, ensuring appropriate registers are up-to-date

* The Concierge should check and screen all visitors and guests and any contractor staff, ensuring they have permission to be present in the building
* Report any suspicious/unusual behaviour, calling the relevant authorities if necessary
* Correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency
* Responsibility for all deliveries to the reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk
* Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys
* Whilst on shift the Concierge is responsible for the site fire and emergency procedures policy and ensuring that relevant preventative measures are undertaken; this includes fire alarm and smoke vent testing
* Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections to identify any problems
* Be able to give a clear and concise handover at the end of the shift, highlighting any events that have occurred and forthcoming events
* Patrol duties include: logging start and finish times with the correct procedure, vary patrol routes carrying out random spot checks

For more infirmation, please submit your CV today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

residential

qualification

NVQ

educational requirements

GCSE