crm manager in cheltenham

posted
job type
permanent
salary
£ 45,000 per year
apply now

job details

posted
location
cheltenham, south west
job category
IT
job type
permanent
working hours
Full-Time
salary
£ 45,000 per year
reference number
BW59
apply now

job description

CRM Manager - Cheltenham - circa £50,000

A FTSE 250 company in Cheltenham is urgently seeking a new CRM Manager to join their team. They are embarking on a major project to replace their legacy, inhouse CRM with a new cloud-based Microsoft Dynamics solution - they need someone like you to help with that process and to take ownership of the new system moving forward.

You will work closely with a 3rd Party system provider and project team to shape, implement and configure the new system to business requirements. Working with key users to understand and document work flows, processes and new releases. The first phases of the role will involve managing a lot of change across systems and processes where you will need to help the business adapt, but beyond that there will be a need for the CRM Manager to take ownership of the new system - responsible for ongoing change requests, configuration, new functionality and enabling the business through effective CRM.

As the successful candidate you must have:



* Strong experience as a CRM Manager or in similar positions
* Prior experience of managing and configuring a CRM solution
* Experience of Microsoft Dynamics would be an advantage, but not essential - they will consider knowledge of other CRM solutions because the principles remain the same.
* Any experience of Cloud CRM solutions would be an advantage, but not essential
* Must have good stakeholder management skills and be able to embed new processes with users

You will be rewarded with an excellent package that includes the following:



* Basic salary of circa £50,000
* 7% Pension
* Bonus
* 26 days holiday
* Free lunches every day
* A culture that supports a good work / life balance

This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CRM Manager CV to me asap to be considered.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

project management