customer service administrator in coventry

job type
£ 16,570 per year
apply now

job details

coventry, west midlands
job category
customer services
job type
working hours
£ 16,570 per year
reference number
0121 212 0142
apply now

job description

Are you an experienced customer service administrator looking for your new role? Do you have an interest in beauty products and want to move this into your work also?

We are currently recruiting for a candidate with experience in customer service and administration to join our friendly company in Coventry. You will be working in a beauty company who sell a large range of beauty products.

Your Responsibilities will be

* Offer a high level of customer service at all times
* Build close relationships with National Accounts and Spa customers to maximise sales potential and achieve agreed targets
* Maintain and update the customer database
* Undertake administration duties; i.e. reports, quotations, pro-formas
* Ensure payments are met in accordance with company policy
* Ensure accurate input of orders onto the in house system.
* Monitor new customer previous day report to ensure any new spa accounts are allocated against the correct sales channel.
* Notify customers of any discontinued products on back order and ensure the company in house system is updated

Your Skills/Experience

* At least 6 months of office based experience either in a customer service or sales role
* Confident with dealing with customers on the phone
* Comfortable with Mircrosoft Office etc.

Salary of £16,

Hours of work are 39 hours per week Monday - Thursday 8.30am - 5.00pm Friday 8.30am - 4.00pm.

This role is perfect for someone that wants to get into an administration role who likes speaking to customers!

Please click apply if you think that this is the role for you!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.