customer service adviser in bradford

posted
job type
temporary
salary
£ 9.07 per hour
apply now

job details

posted
location
bradford, yorkshire and the humber
job category
customer services
job type
temporary
working hours
Full-Time
salary
£ 9.07 per hour
reference number
MSSP
phone
0113 218 6900

job description

Customer Service Advisor

Bradford - BD3

We currently have a number of exciting opportunities available within the Customer Service Department of a well known retailer based in the city of Bradford. These opportunities have arisen due to a brand new project within the business, offering first class response to the public, along with outstanding customer service in the home delivery team.

We are looking for passionate individuals that thrive in offering exceptional Customer Service with a can-do attitude. You will be responsible for ensuring a flawless customer journey, working to query resolution and delivering the highest standard of professionalism wherever possible.

Due to the nature of the project, the client is offering workable shift patterns, with the possibility of becoming a permanent member of staff within the business. The timing of joining this busy, vibrant business will lead to extensive on-boarding and consistent training, ensuring colleagues feel empowered and equipped with the guidance necessary to ensure you feel welcome and comfortable from day one.

£9.07ph after 12 weeks

Shifts - 5 days out of 7 - 8 hours shifts between 8am-8pm (including weekends)

Roles to Commence ASAP

Benefits;

  • Temp to perm possible contract
  • Real career progression opportunities made available
  • Onsite staff shop
  • Subsidised Cafeteria
  • Onsite ATM
  • Relaxed dress code
  • Modern open plan offices
  • 'Family Feel' environment
  • Free parking
  • Pay rate of £9.07 after 3 months
  • Fantastic learning and development team who will assist you on your journey

Responsibilities within this role will include;

  • Handling a variety of customer service queries and complaints
  • Resolving In-store queries
  • Verifying data and confirming accurate details
  • Taking ownership of workload

To be successful within this role you will have the following;

  • Confident communicator
  • Sympathetic to customer needs
  • Not fazed by complaints
  • Proven track record of previous experience in customer service
  • Excellent written skills and ability to prioritise

Please note candidates will need to be immediately available. Please apply online or call Randstad Leeds and ask for Patryk Spalek or on 01132186900.

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Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

accuracy,adaptability,analytical,appearance,assessment,assertiveness,attention to detail,attentiveness,benchmarking,caring,confidence,communication,handle complaints,computer,conflict resolution,customer care,detail oriented,diplomacy,efficiency,empathy,feedback,flexible,friendliness,handlestress,increase customer retention,initiation,language knowledge,listening,microsoft office,multitasking,negotiation,patience,people oriented,persuasion,problem analysis,problem solving,public speaking,responsible,retention,sales,presentable,teamwork,timeliness,time management,verbal communication,written communications