customer service advisor in leeds

posted
job type
temporary
salary
£ 8.50 per hour
apply now

job details

posted
location
leeds, west yorkshire
job category
customer services
job type
temporary
salary
£ 8.50 per hour
reference number
Edinburgh
phone
0207 400 6010
apply now

job description

Temporary Role Initially - Opportunities for Extension/Permanancy

Do you enjoy helping with customer queries? Is first class customer service your top priority? If the answer to these questions is yes, then keep reading and apply for this role today!

One of the UK's leading banking institutions is looking for Customer Service Advisors in the Lovell Park area of Leeds. This is to join a fast-paced and exciting team that will support your needs for personal and professional development!

Key Responsibilities



* This role will be working within the phone banking department where you will be responsible for the each customer query that comes through to your desk
* Shift patterns will range between the working hours of 8AM - 10PM from Monday to Sundays and you are given 8 weeks notice ahead of any shift patterns so you can really utilise an important work-life balance!
* You will be making key decisions on problems and queries, handling a number of calls each day
* Ensuring a high level of customer service and empathy when interacting with customers who are in need of general banking advice

This role is initially contracted for 6 months which will form the basis of a trial period with the aim of making the position more permanent after that time.

To be suitable for this role you must meet the following requirements:



* Live a commutable distance from Lovell Park, Leeds
* Be open to working in a call centre environment
* Have a great attention to detail and good organisational skills
* Possess a positive approach to customer service

If you have any queries or would like to know more of the details feel free to contact

Any interested parties should apply with through the link.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

skills

customer care

educational requirements

secondary school