customer service coordinator - monday - friday in rotherham

posted
job type
permanent
salary
£ 18,000 per year
apply now

job details

posted
location
rotherham, south yorkshire
job category
customer services
job type
permanent
salary
£ 18,000 per year
reference number
cscroth1
phone
0151 242 6280
apply now

job description

Customer Service Coordinator - Monday - Friday
Rotherham
£18000 - £19000 salary

Randstad are delighted to be working with a worldwide building materials organisation. They are currently recruiting for a Customer Service Coordinator to join their glass division based in Rotherham, Monday-Friday.

Duties:



* Liaising directly with customers and clients, managing their orders from creation to completion
* Creating any relevant documentation and reports
* Identify customer needs, demonstrating empathy, achieving customer satisfaction first time for internal and external customers
* Liaising with clients to agree scope of work, pricing, material orders and specification
* Handle and resolve issues and complaints
* Ensure engineers are utilised based on skill and ability in appropriate geographical areas, ensuring optimum technician productivity

Experience:



* Experience of co-ordinating Field Force Engineers and use of diary management systems
* Experience of working with Engineers, Sub Contractors and Suppliers
* Have an ability to prioritise and organise own work effectively

If you are interested in this role, and would like to know more, please apply with your CV.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.