customer service representative/ administrator in glasgow

posted
job type
temporary
salary
£ 9 per hour
apply now

job details

posted
location
glasgow
job category
customer services
job type
temporary
salary
£ 9 per hour
reference number
3566-1
phone
020 7786 6433
apply now

job description

Are you an enthusiastic, energetic and highly motivated Administrator? Are you driven to provide first class customer service? If so, then keep reading and apply today!

Our client, one of the UK's leading banks is looking for a Customer Service Representative/ Administrator in Glasgow. To carry out a range of assigned specialist clerical / technical support duties in accordance with predetermined procedures and service standards under appropriate guidance and direction.

Core Responsibilities:



* Carry out a range of assigned specialist clerical / technical support duties ensuring that the work is completed accurately and adheres to all specified Bank processes, procedures, standards and relevant external regulations.
* Respond to a range of enquiries, ensuring that customers requirements are clarified were necessary, referring issues to senior colleagues where appropriate.
* When required prepare a range of returns and reports as appropriate.
* Support and assist colleagues within the team providing guidance and support to less experienced team members as appropriate.
* Where required verify and check the work of other colleagues.
* Contribute to the completion of the team's workload.
* Identify and suggest improvements to new and existing processes / procedures / systems.
* Undertake duties at a similar or lower level as required.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.