customer service representative - financial services in cardiff

posted
job type
permanent
salary
£ 18,000 per year
apply now

job details

posted
location
cardiff, wales
job category
customer services
job type
permanent
working hours
Full-Time
salary
£ 18,000 per year
reference number
CSR

job description

Do you have experience working within pensions and/or investments, and are now looking for a new career path with structured opportunities and a great working environment? As a core part of the business, you will be able to transfer your knowledge and improve your skill sets to provide the best service and in-depth product and service knowledge within a supportive and encouraging environment.

This role of a customer service representative is based on the outskirts of Cardiff, offering a salary of between £18,000 - £22,000 dependant on experience, flexible working hours Monday to Friday 8am - 6:30pm with the occasional Saturdays, and holidays starting at 24 days + 8 days increasing 1 day per year.

Sounds good? It gets better. Other benefits of the customer service representative include:



* Free on site gym
* Free parking
* Ministry of fun - loads of socials and events throughout the year
* Games room
* and much more!

As a customer service representative you will be:



* Providing an excellent service to new and existing customers, over email phone and web chat.
* Explaining the services and products to customers in a clear and informative way
* Processing transfers and payments from request through to completion

What are we looking for?



* Experience working as a customer service representative within pensions and investments, or strong financial services background
* A team player and a whizz at multi-tasking
* Advantage would be either experience working in investments, pensions or within the financial services sector
* A passion for your self development and career, and helping the company succeed

If this ticks all your boxes, then apply today for the role of the Customer Service Representative today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

attentiveness,benchmarking,caring,confidence,communication,handle complaints,computer,conflict resolution,customer care,detail oriented