despatch administrator in birmingham

job type
£ 24,000 per year
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job details

birmingham, west midlands
job category
customer services
job type
working hours
£ 24,000 per year
reference number

job description

I am currently looking for an experienced Sales Support Administrator with experience in Despatch for a small but extremely successful family run business in Aston.

The Role Despatch Administrator

* 7:00 AM - 16:30 PM Mon - Thur 7:00 AM - 13:00 PM Friday
* Parking on-site
* £24,000 - £25,000
* 20 days + Bank Holidays + Christmas Shutdown


* Liaise with customers and suppliers as well as all internal departments telephone, fax and e-mail
* Adhering to league times and ensure delivery times are met
* Ensure accurate placement of orders with manufacturers and suppliers
* Acknowledge ongoing status of order to the customer
* Cross checking all paperwork before despatch
* Ensure all items dispatched are correct to works order sheet and delivery notes
* Responsible for all dispatched items
* Act as the main point of contact dealing with all customer enquiries
* Process purchase orders for materials
* Monitoring and management of stock
* Coordination of deliveries
* Liaising with warehouse regarding customer enquiries
* You will ensure all queries are accurately
* Inputting all correct documentation
* Providing an exceptional level of customer service at all times

What you'll need?

* 3+ years experience in Despatch/Logistics & Sales Support
* Good mathematical skills
* Proven ability to deliver exceptional customer service
* Excellent communication skills
* Good organisational skills
* Be able to develop and maintain relationships
* Meticulous attention to detail
* Problem Solving and ability to use own initiative
* Educated to a minimum of GCSE (or equivalent) in English and Maths
* Self-motivated and enthusiastic
* Ability to work under pressure and priorities work
* Ability to build strong working relationships
* Experienced with SAGE would be beneficial

Interviews are taking place ASAP.

Don't miss out apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.


attention to detail

educational requirements

secondary school